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CU London is a higher education institute owned and governed by Coventry University. [1] CU London began offering courses to students in September 2017. It currently operates out of two sites, one in the former Dagenham Civic Centre in the London Borough of Barking and Dagenham [2] and another in the Mitre Passage building in the Greenwich Peninsula. [3]
In 2012 "Coventry University College" was set up within the main university campus, offering qualifications up to degree-level at a lower cost compared to typical university fees. [ 13 ] As of 2017 Coventry is the highest-ranked modern university in the UK in both the Guardian University Guide [ 14 ] – in which it ranks 12th overall – and ...
Coventry University College was founded in 2012 as a subsidiary of Coventry University, taking on its new name CU Coventry in 2017. The institution is labelled as a "no frills [3]", alternative to traditional higher education. Students that graduate with a degree receive it from Coventry University, which is recognised by the UK government as ...
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
In 2018, students at CU Scarborough celebrated their first graduation ceremony at an event held in the Grand Hall, at Scarborough Spa. Sir Alan Ayckbourn, CBE, received an Honorary Doctor of Letters (Hon DLitt) in recognition of his impact on theatre in Scarborough and his contributions to the creative industries.
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