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  2. Workforce optimization - Wikipedia

    en.wikipedia.org/wiki/Workforce_optimization

    Workforce optimization (WFO) is a business strategy that integrates business performance considerations with workforce management. The strategy involves automating processes, data visibility, compliance on legislation and solving business problems related to staffing. [1] It is used by call centers to improve workforce management and agent ...

  3. Workforce management - Wikipedia

    en.wikipedia.org/wiki/Workforce_management

    Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management , human resource management , performance and training management, data collection, recruiting, budgeting ...

  4. Johnson's rule - Wikipedia

    en.wikipedia.org/wiki/Johnson's_rule

    All jobs must be processed in the first work center before going through the second work center. All jobs are equally prioritised. Johnson's rule is as follows: List the jobs and their times at each work center. Select the job with the shortest activity time. If that activity time is for the first work center, then schedule the job first.

  5. Business performance management - Wikipedia

    en.wikipedia.org/wiki/Business_performance...

    Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.

  6. Workforce modeling - Wikipedia

    en.wikipedia.org/wiki/Workforce_modeling

    Workforce Modeling is the process by which the need for skilled workers at a particular point in time is matched directly with the availability and preference of skilled workers . The resulting mathematical models may be used to perform sensitivity analysis and generate data output in the form of reports and schedules.

  7. Overall labor effectiveness - Wikipedia

    en.wikipedia.org/wiki/Overall_Labor_Effectiveness

    There are many factors that influence workforce availability and therefore the potential output of equipment and the manufacturing plant. OLE can help manufacturers be sure that they have the person with the right skills available at the right time by enabling manufacturers to locate areas where providing and scheduling the right mix of employees can increase the number of productive hours.

  8. Workforce development - Wikipedia

    en.wikipedia.org/wiki/Workforce_development

    Workforce development tackles systemic inequalities in the labor market by operating on both sides, efficiently connecting workers with jobs and employers with workers. Theories on networks have emphasized the importance of who you know, rather than what you know which is an attributing factor for some labor market inequalities regarding gender ...

  9. High performance organization - Wikipedia

    en.wikipedia.org/wiki/High_performance_organization

    For example, employees may be involved in the hiring process. [1] All team members may be involved when hiring a new member to join that team. Human resources may also implement pay for knowledge or pay for skill programs where employees are monetarily rewarded for attending training sessions that further their skills and abilities. [ 1 ]