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2. Vacancies at Santa Fe 911 call center still high, but ... - AOL

   www.aol.com/vacancies-santa-fe-911-call...

   In 2023, the center received more than 369,000 calls, including an average of more than 10 emergency calls every hour. The call center responds to both emergency and non-emergency calls and ...

3. List of emergency telephone numbers - Wikipedia

   en.wikipedia.org/wiki/List_of_emergency...

   The emergency telephone number 112 will be answered by the police, but will also handle other emergency services. Azerbaijan: 112 [72] or 102: 112 or 103: 112 or 101: Gas Service – 104; Traffic police – 902; Electricity emergency – 199; Emergency – 112. Belarus: 102: 103: 101: Gas emergency – 104. Belgium [73] 101 or 112: 112

4. Computer-aided call handling - Wikipedia

   en.wikipedia.org/wiki/Computer-aided_call_handling

   Computer aided call handling is a methodology for managing calls to service providers, such as emergency services, through the use of computer based algorithms in order to make consistent and objective decisions on action to be taken. The computer software can provide scripting, prompts or interactive questioning to assist the call handler in ...

5. Emergency medical dispatcher - Wikipedia

   en.wikipedia.org/wiki/Emergency_medical_dispatcher

   9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.

6. Emergency medical services in the United States - Wikipedia

   en.wikipedia.org/wiki/Emergency_medical_services...

   The number works for all three emergency services. In most cases, a 9-1-1 call will be answered at a central facility, usually referred to as a Public Safety Answering Point, and operated, in most cases, by the police. The needs of the caller are identified, and the call is routed to the dispatcher for the emergency service(s) required.

7. Emergency service - Wikipedia

   en.wikipedia.org/wiki/Emergency_service

   A common measurement in benchmarking the efficacy of emergency services is response time, the amount of time that it takes for emergency responders to arrive at the scene of an incident after the emergency response system was activated. Due to the nature of emergencies, fast response times are often a crucial component of the emergency service ...