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  2. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    System Docker Image Helm chart Apache Bloodhound: Un­known Un­known Assembla Tickets Un­known Un­known Axosoft: Un­known Un­known Bugzilla: Yes (Not official) [131]

  3. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  4. Comparison of help desk issue tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_help_desk...

    System Creator License Implementation language(s) Back end Launch Date Faveo Helpdesk: Ladybird Web Solution Proprietary PHP: MySQL: 2015 GLPI: INDEPNET GPL: PHP: MySQL: 2003 HEAT: FrontRange Solutions Proprietary .NET Microsoft SQL Server, Oracle: 1990 Jira Service Management: Atlassian: Proprietary, Free for non-commercial use; hosted & on ...

  5. Appointment scheduling software - Wikipedia

    en.wikipedia.org/wiki/Appointment_scheduling...

    The origins of appointment scheduling software can be traced back to the early days of computer technology. In the 1960s and 1970s, as computer systems became more accessible and sophisticated, organizations began to explore ways to automate various administrative tasks (see also: Digital Revolution (this version)).

  6. Freshworks - Wikipedia

    en.wikipedia.org/wiki/Freshworks

    In 2017, Freshdesk officially changed its name to Freshworks Inc. This change was part of their strategy to become a multi-product company and avoid limiting their brand to just helpdesk solutions. [13] In 2018, the company achieved annual recurring revenue of over $100 million and launched a product suite called Freshworks 360. [14]

  7. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    This task included setting up a ticketing system for the help desk. Initially he set up a Linux server to run "req", [6] but later he identified that the command line interface was limiting usage. Over the next two years he created and maintained WebReq, a web based interface for req written in Perl. Eventually the req portions were removed and ...

  8. Trac - Wikipedia

    en.wikipedia.org/wiki/Trac

    Trac is an open-source, web-based project management and bug tracking system. It has been adopted by a variety of organizations for use as a bug tracking system for both free and open-source software and proprietary projects and products. [4] Trac integrates with major version control systems including ("out of the box") Subversion and Git.

  9. Ticketing system - Wikipedia

    en.wikipedia.org/?title=Ticketing_system&redirect=no

    This page was last edited on 23 October 2007, at 09:35 (UTC).; Text is available under the Creative Commons Attribution-ShareAlike 4.0 License; additional terms may apply.

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