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On October 31, 2023, Mr. Cooper was the subject of a cyber-attack which forced the company to suspend its online services for four days, from November 1 to November 5, 2023. [17] The company promised to ensure that customers will not be assessed late fees, penalties, or hits to their credit score due to the service outage. [18]
It is the consumer-facing mortgage lender and servicer of its parent company Mr. Cooper Group. [1] It is one of the largest mortgage servicers in the United States with a servicing portfolio of approximately $1.2 trillion and more than 5.4 million customers.
In 2004, Cox Enterprises announced its intention to purchase those shares of Cox Communications which it did not already own. A $6.6 billion tender offer was completed in December of that year, and Cox Communications has been a wholly owned subsidiary ever since. [30] This was the second time Cox Communications was taken private by Cox Enterprises.
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Mr. Cooper, a popular mortgage lender in the U.S., said it suffered a cyberattack on Oct. 31 that forced it to lock down its systems, preventing customers from paying their mortgages or loans for ...
Credit scores usually range from 300 to 850 showing the customer's creditworthiness. A customer with a high credit score shows that they are creditworthy and banks will have no problem giving them a loan. If a customer has a low credit score then banks would be hesitant to give out a loan and if they do it might be with a higher interest rate.
If your payment is more than 30 days late, it can also drop your credit score. If you’ve missed just one or two payments and the situation was beyond your control, there may be a way to soften ...