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2. Business plan - Wikipedia

   en.wikipedia.org/wiki/Business_plan

   The format of a business plan depends on its presentation context. It is common for businesses, especially start-ups, to have three or four formats for the same business plan. An "elevator pitch" is a short summary of the plan's executive summary. This is often used as a teaser to awaken the interest of potential investors, customers, or ...

3. Business performance management - Wikipedia

   en.wikipedia.org/wiki/Business_performance...

   Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.

4. Eight dimensions of quality - Wikipedia

   en.wikipedia.org/wiki/Eight_dimensions_of_quality

   Performance refers to a product's primary operating characteristics. This dimension of quality involves measurable attributes, so brands can usually be ranked objectively on individual aspects of performance. Overall performance rankings, however, are more difficult to develop, especially when they involve benefits that not every consumer needs.

5. Performance measurement - Wikipedia

   en.wikipedia.org/wiki/Performance_measurement

   Performance measurement is the process of collecting, analyzing and/or reporting information regarding the performance of an individual, group, organization, system or component. [dubious – discuss] [1] Definitions of performance measurement tend to be predicated upon an assumption about why the performance is being measured. [2]

6. Quality management - Wikipedia

   en.wikipedia.org/wiki/Quality_management

   Quality Control is the ongoing effort to maintain the integrity of a process to maintain the reliability of achieving an outcome. Quality Assurance is the planned or systematic actions necessary to provide enough confidence that a product or service will satisfy the given requirements.

7. Performance indicator - Wikipedia

   en.wikipedia.org/wiki/Performance_indicator

   Performance indicators differ from business drivers and aims (or goals). A school might consider the failure rate of its students as a key performance indicator which might help the school understand its position in the educational community, whereas a business might consider the percentage of income from returning customers as a potential KPI.