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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...

  3. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...

  4. List of collaborative software - Wikipedia

    en.wikipedia.org/wiki/List_of_collaborative_software

    Group-Office, Web-based groupware for sharing calendars, files, e-mail, CRM, Projects, Mobile Synchronization and much more. Horde; InLoox, web-based project management and collaboration software with Outlook integration; LiquidPlanner, web-based project management and collaboration software; Mindquarry, has document synchronizing, wiki, task ...

  5. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    eCRM – System (created for external use) designed based on customer needs. Web application designed for enterprise-wide use. System maintenance and modification. CRM – More time involved in implementation and maintenance is more expensive because the system exists at different locations and on various servers. eCRM – Reduction in time and ...

  6. Group-Office - Wikipedia

    en.wikipedia.org/wiki/Group-Office

    Group-Office is a PHP based dual license commercial/open source groupware and CRM and DMS product developed by the Dutch company Intermesh. The open source version, Group-Office Community , is licensed under the AGPL , and is available via GitHub .

  7. Pivotal CRM - Wikipedia

    en.wikipedia.org/wiki/Pivotal_CRM

    Aptean CRM, formerly Pivotal CRM, is a customer relationship management (CRM) software system offered by Avolin, [1] an enterprise software and service company headquartered in Austin Texas. Pivotal CRM includes software tools for sales force automation (SFA), marketing automation and lead management , and customer service automation, as well ...

  8. Zoho Office Suite - Wikipedia

    en.wikipedia.org/wiki/Zoho_Office_Suite

    Zoho CRM is a customer relationship management application with features like procurement, inventory, and some accounting functions from the realm of ERP. [1] The free version is limited to 10 users. [1] In October 2009, Zoho integrated some of their applications with the Google Apps online suite. [7]

  9. SugarCRM - Wikipedia

    en.wikipedia.org/wiki/SugarCRM

    SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Outfitters (for third-party extensions), and an online user forum called SugarClub.

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