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  2. Employee engagement - Wikipedia

    en.wikipedia.org/wiki/Employee_engagement

    Definition: New hire engagement focuses on integrating and acclimating employees into the organization during the early stages of their employment. Key Elements: Onboarding programs, mentorship, clear job expectations, and opportunities for social integration are vital components of new hire engagement.

  3. Liaison officer - Wikipedia

    en.wikipedia.org/wiki/Liaison_officer

    Naval liaison officers from Malaysia and Thailand coordinate efforts. A liaison officer is a person who liaises between two or more organizations to communicate and coordinate their activities on a matter of mutual concern.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

  5. Human resources - Wikipedia

    en.wikipedia.org/wiki/Human_resources

    This first definition is the modern and traditional version more like what a personnel manager would have done back in the 1920s. [15] The second definition is that HRM circles the ideas of management of people in organizations from a macromanagement perspective like customers and competitors in a marketplace. [15]

  6. List of U.S. government and military acronyms - Wikipedia

    en.wikipedia.org/wiki/List_of_U.S._government...

    POC – Point Of Contact POTUS – President of the United States POG – Person Other than Grunt (All non-combat arms job fields i.e. any MOS or CMF other than infantry , cavalry , armor , and artillery ; among infantrymen, refers to anyone other than infantry or Special Forces )

  7. Point of contact - Wikipedia

    en.wikipedia.org/wiki/Point_of_contact

    A point of contact (POC) or single point of contact (SPOC) is a person or a department serving as the coordinator or focal point of information concerning an activity or program. A POC is used in many cases where information is time-sensitive and accuracy is important.

  8. Staff and line - Wikipedia

    en.wikipedia.org/wiki/Staff_and_line

    A staff function is an alternate function of people in a business that do not partake instantly in an activity as they help the line functions to reach their targets. [5] The business world is changing very rapidly and each day new kinds of issues and problems crop up.

  9. Personnel selection - Wikipedia

    en.wikipedia.org/wiki/Personnel_selection

    Personnel selection is the methodical process used to hire (or, less commonly, promote) individuals. Although the term can apply to all aspects of the process ( recruitment , selection, hiring, onboarding, acculturation, etc.) the most common meaning focuses on the selection of workers.