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  2. Netflix button - Wikipedia

    en.wikipedia.org/wiki/Netflix_button

    The Netflix button is a button available on many modern remote controllers, used to directly connect to the popular streaming service Netflix. It was initially implemented in America in 2011. [1] In 2015, the button was added to European remotes. [2] This button sends an infrared (IR) signal to the television and opens up the Netflix app.

  3. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  4. Customer Service Showdown: How Netflix and Sirius XM ... - AOL

    www.aol.com/customer-showdown-netflix-sirius-xm...

    Customer service quality -- a sign of deeper differences Sirius XM's difficult cancellation process may result in a few more months of service payments from clients on their way out, but at the ...

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.

  6. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    This is a key element in meeting both the customer and business needs as it allows the technician to prioritize the troubleshooting process and properly manage their time. [ 6 ] If a problem is new and/or personnel from this group cannot determine a solution, they are responsible for elevating this issue to the Tier III technical support group.

  7. Customer representative - Wikipedia

    en.wikipedia.org/wiki/Customer_representative

    A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service.

  8. Netflix, Inc. - Wikipedia

    en.wikipedia.org/wiki/Netflix,_Inc.

    In June 2018, Netflix announced a partnership with Telltale Games to port its adventure games to the service in a streaming video format, allowing simple controls through a television remote. [ 199 ] [ 200 ] The first game, Minecraft: Story Mode , was released in November 2018. [ 201 ]

  9. Netflix - Wikipedia

    en.wikipedia.org/wiki/Netflix

    Netflix is an American subscription video on-demand over-the-top streaming service. The service primarily distributes original and acquired films and television shows from various genres, and it is available internationally in multiple languages.

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