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Customer Service. Call us Monday - Friday, 8:00 a.m. to 5:00 p.m. ET. Within the US: 866-366-4357. International: 001-757-857-2112. In all emergencies or dangerous situations, dial 911.
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Find comprehensive support for managing your Dominion Energy Virginia account. Get help with logging in, registering, linking multiple accounts, reporting issues, and more.
Choose Your State of Service. In order to serve you better, please select your Dominion Energy location services.
Need to get an answer regarding your Dominion Energy North Carolina Electric account, or need to report an outage? Find out how to contact us.
Customers in Virginia can use this form to email the Customer Relations & Policy Department about an unresolved issue or concern, or to provide a compliment. (Customers in other states should first choose their state then visit our Contact Us section for options.)
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Need to get an answer regarding your Dominion Energy South Carolina account, or need to report an outage? Find the appropriate contact information here.
Pay your Dominion Energy bill on our website, by automatic bank draft or through your bank - either in person, by mail or via credit card.
Dominion Energy helps make viewing, securely paying and understanding bills easy for all our Virginia customers.