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Get to know your City utility departments. Get energy, water, and recycling tips. Rebates and resources available. Browse programs and services
Start, stop or transfer utility services. Choose your energy source. Sign up for Paperless Billing. Pay your bill securely. Track your usage.
Payment Overview. The City of Austin offers customers a variety of payment options, so you can pay your bill in a way that fits your lifestyle. Learn More. Autopay. With Autopay, your utility bill payment is deducted automatically from your bank account each month. Autopay is free, easy to sign up for, and you can cancel anytime. Learn More.
To start, stop, transfer, your City utilities, or to manage your service, billing, and payment options online, visit City of Austin Utilities Online Customer Care where you can: Create a secure, online account; Pay your bill online or find other payment options and locations; Choose your energy source; Sign up for Paperless Billing; And more ...
Learn about Austin Energy services, programs, and rebates. Log in to your City of Austin Utilities account, sign up for outage alerts, check current conditions, and get Austin Energy news. Report outages, pay online, and see our power generation mix.
512-494-9400. Learn how to pay your utility bill online, in-person, or by mail. City of Austin utility services include electricity, water, wastewater, solid waste, drainage, and street service.
Start, Stop, & Transfer Service. The City of Austin provides public utilities to residents of Austin and some surrounding areas. Depending on where you live, you could receive one or more utility services from the City of Austin. Learn More.
Make your payment online at City of Austin Utilities, at one of our walk-in Utility Customer Service Centers, or at an authorized pay station; Make a Quick Payment online or call 1-833-375-4919 to make a Quick Payment by phone. One-time Quick Payments will post to your utility account on the same day.
Quick Payments are processed by Paymentus - our secure, third-party payment processor. When you make a quick payment, you are leaving the City of Austin website. Quick Payment lets you pay your utility bill with: ATM/debit cards. Electronic checks.
Utility Services with the City of Austin. Your bill includes charges for your City of Austin utility services. Depending on where you live, it can include charges for drainage, electricity, solid waste, street service, wastewater, and water.