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  2. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    Job interview candidates who describe a “Target” they set themselves instead of an externally imposed “Task” emphasize their own intrinsic motivation to perform and to develop their performance. Action: What did you do? The interviewer will be looking for information on what you did, why you did it and what the alternatives were.

  3. 25 examples of behavioral interview questions and how to ...

    www.aol.com/finance/25-examples-behavioral...

    Many candidates prepare to speak about their past experience and how it fits into the role, but many forget about the questions that ask them to describe how they are in the workplace, better ...

  4. Job interview - Wikipedia

    en.wikipedia.org/wiki/Job_interview

    For example, one panelist may ask technical questions, another may ask management questions, another may ask customer service-related questions etc. Skeet shoot format – The candidate is given questions from a series of panelists in rapid succession to test his or her ability to handle stress filled situations.

  5. Assessment day - Wikipedia

    en.wikipedia.org/wiki/Assessment_day

    Stages involved on a typical Assessment Day. An assessment day is usually used in the context of recruitment.On this day, a group of applicants who have applied for a particular role are invited to an assessment centre, where a combination of selection techniques are used by the employers to measure the suitability of an individual for the job role.

  6. Situational judgement test - Wikipedia

    en.wikipedia.org/wiki/Situational_judgement_test

    Consist of either taking the test on paper or written out examples online. The online version offers a few advantages such as, faster results. It is often the case that Situational Judgement Test have multiple correct answers even though an answer might be more preferred by the hiring organization.

  7. Values in Action Inventory of Strengths - Wikipedia

    en.wikipedia.org/wiki/Values_in_Action_Inventory...

    For example, the researchers examined Hallmark greeting cards, personal ads, graffiti, bumper stickers, and profiles of Pokémon characters. After identifying dozens of "candidate strengths", the researchers refined their list by subjecting them to a list of ten criteria [a] to help them select the final 24 strengths for the CSV. [1]

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  9. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.