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Tier I (or Level 1, abbreviated as T1 or L1) is the first technical support level. The first job of a Tier I specialist is to gather the customer's information and to determine the customer's issue by analyzing the symptoms and figuring out the underlying problem. [6]
Level 3 Communications, Inc. was an American multinational telecommunications and Internet service provider company headquartered in Broomfield, Colorado. [4] It ultimately became a part of CenturyLink (now Lumen Technologies), where Level 3 President and CEO Jeff Storey was installed as Chief Operating Officer, becoming CEO of CenturyLink one year later in a prearranged succession plan.
451 Group is a New York City-based technology industry research firm. Through its Uptime Institute operating unit, the company provides research for data center operators. [ 1 ] In December 2019, 451 Group sold an operating division, 451 Research, to information and analytics company S&P Global .
Outside of New York City, NYC's 311 service can be accessed by calling (212) NEW-YORK (212-639-9675) (dialing 3-1-1 outside of New York City may contact the local municipality's 311 service). There is also a website and a mobile app to access the 311 service. [12] Between 2003 and 2006 NYC311 received more than 30 million calls.
CTran operates as a regional public transportation provider for the citizens and visitors of the City of Elmira, New York and its surrounding area. Previously known as the Chemung County Transportation System (CCTS), Chemung County adopted the name change to CTran in 2012.
DigitalOcean Holdings, Inc. is an American multinational technology company and cloud service provider. The company is headquartered in New York City, New York, US, with 15 globally distributed data centers. [4] DigitalOcean provides developers, startups, and SMBs with cloud infrastructure-as-a-service platforms. [5] [6]
Micro Center is a subsidiary of Micro Electronics, Inc., a privately held corporation headquartered in Hilliard, Ohio. [17]Stores are sized up to 60,000 sq ft (5,600 m 2), stocking about 36,000 products across 700 categories, including major name brands and Micro Center's own brands. [18]
Total System Services, Inc. (commonly referred to as TSYS), is an American financial technology company headquartered in Columbus, Georgia. In 2019, TSYS was merged into Global Payments Inc. [3] [4] TSYS is the largest third-party payment processor for issuing banks in North America, with a 40% market share, and one of the largest in Europe. [1]