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Request Tracker for Incident Response (RTIR) is a special distribution of RT to fulfill the specific needs of CERT teams. [4] At this point, RTIR is, at once, a tool specific to incident management, a general purpose tool teams can use for other tasks, and also a tool that can—and very often is—a fully customized system built on layers of ...
Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management. System Creator
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R/T (Road/Track), a Dodge car performance designator; AEC Regent III RT, London Transport bus, 1938–1979; Rapid transit. Line 3 Scarborough of the Toronto Subway, Scarborough RT or "The RT" Sacramento Regional Transit District, SacRT or RT; RT, abbreviation for route number in the US; Airline UVT Aero (IATA code RT)
A major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.