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By 2013, Comcast Business had become the largest business-facing enterprise, by revenue, of all cable providers who provide services to businesses. [26] Comcast Business generated $3.24 billion in 2013, an increase of 26.4% from 2012, [27] when the revenue of Comcast Business was about $2.4 billion. [28] [29]
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
Brian L. Roberts. Comcast is described as a family business. [19] Brian L. Roberts, its chairman and CEO, is the son of founder Ralph J. Roberts (1920–2015). Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an "undilutable 33% voting power over the company". [20]
Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team. The Comcast Cares Digital Team began when then Customer Service Manager Frank Eliason decided Twitter would be an ideal way to communicate with customers. [10] In 2010, @ComcastBonnie won the Customer Service category at the 2010 Shorty Awards.
Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76] In 2009, after completing transition from their old service, Comcast had 7.6 million voice customers. [77] As of the end of 2013, Comcast Digital Voice had reached 10.7 million subscribers. [78]
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QVC: Comcast sold its majority stake to Liberty Media in 2003; Speed Channel: joint venture with Cox Communications and Fox Entertainment Group; Fox acquired Comcast and Cox's stakes in 2001; Time Warner Entertainment (26%, with Time Warner Inc.): Comcast sold its 26% stake to Time Warner Inc. (now Warner Bros. Discovery) in 2003.
Masergy Communications (/ ˈ m eɪ s ər dʒ i / MAY-sər-jee) is a software-defined networking services company founded in 2000 and headquartered in Plano, Texas.The services they provide include Managed SD-WAN, Unified Communications, Cloud Contact Center, and Managed Security.