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Cherokee Inc., also known as Apex Global Brands, is an American based global apparel and footwear company, headquartered in Sherman Oaks, California. [1] The company was established in 1973 and its brands are available in 110 countries in 12,000 retail locations and on digital commerce.
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
CAD/CAM in the footwear industry is the use of computers and graphics software for designing and grading of shoe upper patterns and, for manufacturing of cutting dies, shoe lasts and sole moulds. CAD/CAM software is a PC-based system, which is made up of program modules. Today, there are 2D and 3D versions of CAD/CAM systems in the shoe industry.
The Endicott-Johnson Shoe Company ("E-J") was a prosperous manufacturer of shoes based in New York's Southern Tier, with factories mostly located in the area's Triple Cities of Binghamton, Johnson City, and Endicott. An estimated 20,000 people worked in the company's factories by the 1920s, and an even greater number worked there during the ...
An IT service catalog is a subset of an enterprise service catalog and is defined by ITIL, by the book Service Design, to be an exhaustive list of IT-only services that an organization provides or offers to its employees or customers. The catalog is the only part of the Service Portfolio that is published to customers and is used to support the ...
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
Following the success of the mail order catalogs, and the boom of internet retailing, Mason began ShoeMall.com, an entirely web-based subset of their company. ShoeMall was launched in 1999 as an online footwear retailer. The Better Business Bureau address an average of 120 complaints against Shoemall and its parent company annually. [1]
The Pawtucket, Rhode Island–based Apex Companies is a holding company that at different times since its founding had retail, online retail, commercial and residential real estate development, real estate management, specialty, wholesale and manufacturing businesses in New England. [1]