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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you've created to make sure your messages are correctly organized. Check your block settings
Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
AOL Mail: Scroll down right beneath 'IMs' and above 'trash.' Gmail : Scroll way down past 'all mail' and right above 'trash.' Outlook: Scroll right past 'sent mail' to a folder marked 'junk.'
Take control of your inbox by keeping your spam list up to date. 1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.
Image credit: Kathrin Ziefler/Getty Images. 5. Abandon ship. If all else fails and you’re still receiving enough spam emails to render your inbox impossible to use, it may be time to switch over ...
Take control of where you'll end up after deleting or moving a message in AOL Mail. Choose to go back to the original folder, the next message, or the previous message after moving the email.
Deleted email moves to the Trash folder where it'll be emptied later. The AOL Mail app has many options to delete emails. Quickly delete 1 email by tapping and holding the email you want to delete and then tap the Delete icon at the bottom of the page or learn how to delete multiple emails at a time.