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Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Reset my password; AOL Mail Troubleshooting; ... You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info that have been stored in your browser, resetting it and making it overall run better.
If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code.
To access your AOL Mail account on these apps, you'll need to generate and use an app password. An app password is a randomly generated code that gives a non-AOL app permission to access your AOL account. You'll only need to provide this code once to sign in to your 3rd party email app.