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The goal for conflict resolution in both personal and workplace relationships is “keeping space available for respectful and clear communication,” explains Elayne Savage, Ph.D., L.M.F.T ...
He is widely recognized as a pioneer in teaching communication skills and conflict resolution methods to parents, teachers, leaders, women, youth and salespeople. The model he developed came to be known as the Gordon Model or the Gordon Method, a complete and integrated system for building and maintaining effective relationships.
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...
Communication is often seen as crucial to maintaining a healthy relationship, and the way one resolves conflict is important to maintaining healthy relationships. [ 7 ] Thomas and Kilmann proposed five modes of conflict management, developed from 1960 to 1975, which can be used to handle particular conflicts. [ 2 ]
Some of the concepts explored are personality, knowledge structures and social interaction, language, nonverbal signals, emotional experience and expression, supportive communication, social networks and the life of relationships, influence, conflict, computer-mediated communication, interpersonal skills, interpersonal communication in the ...
Cards with basic human needs in the hands of exercise group participants. Nonviolent Communication holds that most conflicts between individuals or groups arise from miscommunication about their human needs, due to coercive or manipulative language that aims to induce fear, guilt, shame, etc.
Supportive communication helps employees to communicate accurately and honestly without jeopardizing interpersonal relationships. Supportive communication aims to preserve the relationship employees have even if management or other employees have to correct or point out a mistake in someone's actions.
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related to: communication skills to resolve conflict in relationships with friends