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The Computer Weekly CW500 Club is a forum for senior IT directors in UK organizations. The club was launched in 1993 and was set up to provide business inspiration and networking opportunities for heads of IT. Membership is by invitation only, and members meet once a month in London to hear their peers talk on topical IT management issues.
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...
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A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks.
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In June 2020, UST invested €1.3 million in Ksubaka, a UK-based startup. The portfolio includes gamified tools to engage and keep customers safe post-covid. [ 42 ] [ 43 ] The following month, UST invested in Smart Software Testing Solutions, a software testing and product company, that utilizes SaaS platforms pCloudy and OpKey.
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