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The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
TalkTalk Telecom Group Limited (formerly New TalkTalk plc from 2009–2010 and TalkTalk Telecom Group plc from 2010–2021; [1] commonly known as TalkTalk Group, trading as TalkTalk) is a British telecommunications company that provides pay television and Internet access services to businesses and consumers in the United Kingdom.
Broadband can be purchased with a business phone line, or by itself. XLN uses the BT Openreach and TalkTalk Business networks to provide its business broadband and telephone services. Business phone Like its business broadband products, XLN offers business phone lines in its Basix, Xtra and Max packages. The basic package provides line rental ...
An Openreach engineer working on the "Superfast West Yorkshire" project in Wetherby (2014) at a manhole. Following the Telecommunications Strategic Review (TSR), in September 2005 British Telecom signed undertakings with Ofcom to create a separate division, for the purpose of providing equal access to BT’s local access network and backhaul products. [3]
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BT Group plc (formerly British Telecom) is a British multinational telecommunications holding company headquartered in London, England.It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
BT Consumer is the main retail division of United Kingdom telecommunications company BT Group that provides fixed-line, mobile, broadband and digital television to consumers in the UK. It buys access to some of these services from BT's other divisions: Openreach and EE. It is the largest consumer fixed-line and broadband ISP in the UK. [2] [3]
BT Openreach's copper plant has been reported to have billions of pounds of scrap value, even after accounting for the cost of removal, with over a million tonnes of copper buried under the streets. [ 10 ] [ 11 ] Full retirement of the copper access network is expected to stretch into the 2030s.