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You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: ... • You're traveling away ...
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1.
Use AOL Mail in an app with 2-step verification enabled Enabling 2-step verification gives your account an extra layer of security. When you access your account through a 3rd party app, though, you'll need to generate an app password for each device you use .
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Return to the account registration page and enter your verification code. Click Next to complete account registration. If you don't see a WhatsApp option, or if you don't have a WhatsApp account that uses the phone number you've added to your new AOL account, then you'll need to choose another option to receive your verification code.
Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.