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A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [ 1 ]
Disciplines like systems thinking are bringing more holistic approaches to quality so that people, process and products are considered together rather than independent factors in quality management. Government agencies [ 5 ] [ 6 ] and industrial organizations [ 7 ] [ 8 ] that regulate products have recognized that quality culture may assist ...
Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [2] [3]
Verification is intended to check that a product, service, or system meets a set of design specifications. [6] [7] In the development phase, verification procedures involve performing special tests to model or simulate a portion, or the entirety, of a product, service, or system, then performing a review or analysis of the modeling results.
Process science is the method of describing change from an inquiry-oriented process perspective. [1] [2] [3] Process science includes algorithms, heuristics, and sequences found in psychology, linguistics, anthropology, politics, and economics. [4] In sociology, processes are temporal. [5] In computer science, a process is the collective input ...
The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of it is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service. [1]
The quality engineering process comprises all tasks carried out manually and in a (semi-)automated way to identify, fulfil and measure any quality features in a chosen context. The process is a highly collaborative one in the sense that it requires interaction of actors, widely acting independently from each other.
Eight Disciplines Methodology (8D) is a method or model developed at Ford Motor Company used to approach and to resolve problems, typically employed by quality engineers or other professionals. Focused on product and process improvement, its purpose is to identify, correct, and eliminate recurring problems. [1]
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