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  2. Managed services - Wikipedia

    en.wikipedia.org/wiki/Managed_services

    A managed IT services provider is a third-party service provider that proactively monitors & manages a customer's server/network/system infrastructure, cybersecurity and end-user systems against a clearly defined Service Level Agreement (SLA). [7]

  3. MSP - Wikipedia

    en.wikipedia.org/wiki/Msp

    MSP often refers to: . Managed service provider, a business model for providing information-technology services, outsourcing IT services; Minneapolis–Saint Paul, the twin cities of Minneapolis and St. Paul and the surrounding area — the most populated area in Minnesota, U.S.

  4. MSP360 - Wikipedia

    en.wikipedia.org/wiki/MSP360

    MSP360, formerly CloudBerry Lab, is a software and application service provider company that develops online backup, remote desktop and file management products integrated with more than 20 cloud storage providers. MSP360 Backup and MSP360 Explorer are offered for personal use in a “freemium” model. Other products, including more advanced ...

  5. IT as a service - Wikipedia

    en.wikipedia.org/wiki/IT_as_a_service

    The information technology is typically delivered as a managed service with a clear IT services catalog and pricing associated with each of the catalog items. At its core, ITaaS is a competitive business model where businesses have many options for IT services and the internal IT organization has to compete against those other external options ...

  6. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  7. AVI-SPL - Wikipedia

    en.wikipedia.org/wiki/AVI-SPL

    AVI-SPL is a multi-office provider of collaboration and audio video technologies, and managed AV services to businesses and organizations. The company installs equipment related to video conferencing and telepresence, digital media systems, audio, security systems, control rooms, and provides onsite staffing.

  8. Managed security service - Wikipedia

    en.wikipedia.org/wiki/Managed_security_service

    A company providing such a service is a managed security service provider (MSSP) [1] The roots of MSSPs are in the Internet Service Providers (ISPs) in the mid to late 1990s. Initially, ISP(s) would sell customers a firewall appliance , as customer premises equipment (CPE), and for an additional fee would manage the customer-owned firewall over ...

  9. Level Platforms - Wikipedia

    en.wikipedia.org/wiki/Level_Platforms

    IT services providers in 30 countries around the world use Managed Workplace to deliver managed services to their small and midsized business customers. [3] The software platform delivers integrated monitoring, management and automation capabilities, allowing service providers to manage all of their customers complete IT environments including computers, applications, security, IP telephony ...