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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

  3. Cost estimate - Wikipedia

    en.wikipedia.org/wiki/Cost_estimate

    Therefore, a good cost estimate—while taking the form of a single number—is supported by detailed documentation that describes how it was derived and how the expected funding will be spent in order to achieve a given objective.” [18] This documentation is often titled Basis of Estimate (or BOE). Additional documentation may accompany the ...

  4. ABC analysis - Wikipedia

    en.wikipedia.org/wiki/ABC_analysis

    In materials management, ABC analysis is an inventory categorisation technique which divides inventory into three categories: 'A' items, with very tight control and accurate records, 'B' items, less tightly controlled and with moderate records, and 'C' items, with the simplest controls possible and minimal records.

  5. Year-end financial checklist: Your guide to reviewing and ...

    www.aol.com/finance/financial-planning-checklist...

    2. Evaluate your investments and take your RMDs. The end of the year is an ideal time to review your investment strategy to make sure your portfolio is still on the right track to meet your goals.

  6. Minoxidil 10% and 15%: Is High Strength More Effective? - AOL

    www.aol.com/minoxidil-10-15-high-strength...

    The 5% treatment also caused less irritation compared to 10% minoxidil. It’s not all bad news for the higher strengths, though. If 5% minoxidil doesn’t kick your hair follicles into shape, the ...

  7. Knock-down kit - Wikipedia

    en.wikipedia.org/wiki/Knock-down_kit

    A common form of knock-down is a complete knock-down (CKD), which is a kit of entirely unassembled parts of a product.It is also a method of supplying parts to a market, particularly in shipping to foreign nations, and serves as a way of counting or pricing. [1]

  8. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    This metric is defined as "[t]he percentage of surveyed customers who indicate that they would recommend a brand to friends." A previous study about customer satisfaction stated that when a customer is satisfied with a product, he or she might recommend it to friends, relatives and colleagues. [10] This can be a powerful marketing advantage.

  9. Data and information visualization - Wikipedia

    en.wikipedia.org/wiki/Data_and_information...

    The underlying data is accurate and up-to-date to make sure that insights are reliable. Graphical items are well-chosen for the given datasets and aesthetically appealing, with shapes, colors and other visual elements used deliberately in a meaningful and non-distracting manner.