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A service catalog lists the set of services offered by an organization, this can include IT support services, IT Operations services, as well as services offered by non-IT service teams like HR, marketing, facilities and beyond.
ServiceNow Service Catalog allows your organization to request IT and other corporate services through a familiar, easy to use enterprise storefront.
An IT service catalog is a database of IT resources available within an organization, designed to provide for user needs efficiently and effectively.
This guide aims to explain what an IT service catalog is, the fundamentals of an effective service catalog, best practices for utilizing a service catalog, and tips for selecting the right service catalog software.
An IT Service Catalog is a comprehensive resource outlining all available IT services to end users. It serves as an effective tool for improving communication and transparency between teams, streamlining service delivery, and enhancing user experience.
ManageEngine's ServiceDesk Plus is an IT help desk software that comes with a customizable service catalog where IT organizations can publish their supported IT services. Custom templates for each service enable end users to quickly choose services in the self service portal.
Service Desk’s IT service catalog software is where IT, HR, facilities, or other departments can connect employees to the services they need. By aligning your request forms with a user-friendly menu, your organization can see availability and delivery expectations for services.