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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.
The scammer will open the Control Panel, go into user settings and click on change password, and the scammer will ask the user to type in his password in the old password field. The scammer will then create a password that only he knows and will reboot the computer. The user won’t be able to log into his PC unless he pays the scammer.
The FTC suggests setting the software to automatically update so it can deal with any new security threats. 2. Set your phone and computer's software to update automatically.
A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.
A "Notice of Dispute" is a form on which you provide your contact information, your user ID, the facts regarding your Dispute, and the relief you are requesting from us. You can get a Notice of Dispute form by clicking here .
• It's always a good idea to update your password regularly and to make sure it's unique from other passwords you use. Read our password help article to learn how to change your password. Secure your AOL Account • Create a secure password. • Clear the cache in your web browser. • Never share your password over email or third-party sites.