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Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team. The Comcast Cares Digital Team began when then Customer Service Manager Frank Eliason decided Twitter would be an ideal way to communicate with customers. [10] In 2010, @ComcastBonnie won the Customer Service category at the 2010 Shorty Awards.
Comcast customer called 'super bitch' on her bill. For premium support please call: 800-290-4726 more ways to reach us
Consolidator – A biller service provider that consolidates bills from multiple billers or other bill service providers (BSPs) and delivers them for presentment to the customer service provider (CSP). [5] Customer service provider (CSP) – An agent of the customer that provides an interface directly to customers, businesses or others for bill ...