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The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
The City of Chicago and Neighborhood Housing Services (NHS) of Chicago pioneered the 311 Foreclosure Prevention Program as a consumer counseling and information service which helps homeowners at risk of losing their homes to foreclosure, credit counseling and advocacy services.
In Chicago, you can call 311 to request short-term financial assistance for rent and utilities. Sounds great. But not everyone in desperate straits knows this assistance even exists.
Example: the caller lives in area code 630 (Oak Brook, Illinois) and requests a listing for a business in area code 312 (Chicago, Illinois). In this case, AT&T Illinois bills the call. 411 NDA: National Directory Assistance. 411 is dialed and the operator is requested to search for a listing in an area code not local to the caller.
The Chicago Transit Authority provides service in Chicago and 10 surrounding suburbs. The CTA provided a total of 532 million rides in 2011, [6] a 3 percent increase over 2010 with ridership rising to levels not seen for 20 years. [7] The CTA operates 24 hours each day and on an average weekday provides 1.7 million rides on buses and trains.
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A TDA gang member was released by a Chicago judge despite a request from Immigration and Customs Enforcement to detain him — just a month before he was charged in a violent jewelry store heist ...
E911 Phase 1: Wireless network operators must identify the phone number and cell phone tower used by callers, within six minutes of a request by a PSAP. E911 Phase 2: 95% of a network operator's in-service phones must be E911 compliant ("location capable") by December 31, 2005. (Numerous carriers missed this deadline and were fined by the FCC ...