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Progressive primarily offers its services through the internet, by telephone or through independent insurance agents. [14] Progressive’s Agency business sells insurance through more than 30,000 independent insurance agents [14] and progressiveagent.com where customers can quote their own policies and then contact an agent to complete the sale.
Similar to a company adjuster, an independent adjuster works on behalf of the insurance company, but unlike company adjusters, they are not employees of the company.
A public adjuster is a professional claims handler/claims adjuster who represents the insured/policyholder in their insurance claim. Depending on the state, licensed public adjusters are required to prove competency in a variety of ways; written examination, experience time frames, and background checks.
Prior to being named CEO, Griffith served as Progressive's Personal Lines Chief Operating Officer since April, 2015, overseeing Progressive's Personal Lines, Claims, and Customer Relationship Management groups. Griffith joined Progressive as a Claims Representative in 1988 and has served in many key leadership positions during her tenure.
Insurance Claims Expert / Insurance Claims Expert Prof./ Practitioner: ICE; ICEP Litigation Specialist / Litigation Consultant: LS-LC Legal Principles Claims Specialist: LPCS Master General Adjuster: MGA Master Public Adjuster: MPA Property Claims Law Associate: PCLA Property General Adjuster: PGA Registered General Adjuster: RGA
For businesses, property and casualty insurance can also cover injured Workers Compensation Insurance, product liability claims, or medical malpractice claims. Independent insurance agents typically represent a number of insurance companies, or "carriers", and sell the products that most appropriately meet the needs of their clients.
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