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Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
Other ways to pay. Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. Call us at 1-800-xfinity and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U.S. bank.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list.
Here is the solution that I use for paying on my desktop pc. SOLVED - set your browser to INCOGNITO in settings. It opened with a Yahoo search (apparently doesn't work with google/chrome) keyed in Xfinity, my account info, clicked on my account icon and it WORKED the drop down menu for my account was there and I could pay my bill.
I can certainly understand the importance of promptly making a payment towards a bill as a consumer myself. You've come to the right place. Our team of experts are happy to help. To help make payments easier, we offer many self-service options for making a payment. My favorite is the XFINITY app or signing in to the Xfinity account.
1. Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. 2. Call us at 1-800-XFINITY (934-6489) and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U.S. bank.
1 Message. Xfinity Customer service is way past the point of being a joke. It's non-existent. These so-called agents you get on phone or chat are clueless how to resolve any issues. The site will NOT let me pay my bill. It will NOT let me add a new payment account. The agents keep sending me to someone else over and over and they all go through ...
A few troubleshooting steps I'd recommend are uninstalling and reinstalling the Xfinity app, clearing cache and cookies and trying once more online, and also trying from another device. Other ways to pay include: - Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1.
Hello This is due to the login confirmation sending you in a refresh loop, Easy fix in Chrome top right of the browser left click the 3 dots or (Hamburger) then select New Incognito Window, now login but tick the box stay logged in and you should be all set. If this does not work no problem just click on the green lock top left and delete all ...
Need to know if both of my monthly payments are all payed up if not please let me know if I can do it bye phone Xfinity app is saying no payment do