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Find the information you need to contact Aetna, including phone numbers, address, social networks, as well as customized options for members, employers, health care providers, and insurance agents and brokers.
For general inquiries, reach our corporate headquarters at 1-888-US-AETNA (1-800-872-3862) (TTY: 711). There is no option for members to get information at this number. The corporate headquarters phone lines are staffed: Monday through Friday, 8 AM to 6 PM ET.
Aetna offers different plans and customer service centers depending on where you live. Call us at 1-800-282-5366 ${tty} 7 days a week, 8 AM to 8 PM
Contact options for consumers. Speak with a licensed agent. Our trained agents are ready to help you choose the right plan for your needs. 1-844-383-6129 (TTY: 711) Monday to Friday, 9 AM to 8 PM (EST). Sign up for updates. We’ll share information about our plans and more benefits for you. All fields marked with an asterisk (*) are required.
You can also contact Medicare or the Social Security Administration. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. If you need help in ...
Contact Aetna Member Services for assistance with claims, quotes, forms and more.
If you’re not a member yet, use this form to contact us. * How would you like us to contact you? Please enter the Aetna member number shown on your ID card. By giving us your email address or telephone number, you agree to allow us to contact you about our health plans, services and/or educational information related to health care.
We respond to messages from 8am-6pm EST, Monday-Friday. Do not use this form to report a medical emergency. Call your local emergency hotline (for example, 911) or go to the nearest urgent care center or emergency room and notify your doctor as soon as possible.
Call Aetna’s customer service at 800-US-AETNA, or (800) 872-3862 during regular business hours (Monday to Friday, 8:00 a.m. to 6:00 p.m., excluding holidays). Be prepared to provide basic personal information such as your full name and member ID number.
Contact us. Need help finding a new plan? See if our plans are right for you. Medicare Advantage and Prescription Drug Plans. 1-855-335-1407 (TTY: 711), Monday to Friday, 8 AM to 8 PM. Medicare Supplement Insurance plans. 1-800-358-8749 (TTY: 711), Monday to Friday, 8 AM to 8 PM ET. Employer or Group coverage. 1-800-307-4830 (TTY: 711),