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Before requesting an account, it is important for you to know that the request an account process is severely backlogged at this time. If you submit a request today, you can expect a response from a member of the team regarding the approval or decline of your account request in approximately 6 months on average.
Being unable to create an account for yourself is typically due to: Having trouble or being unable to see or complete the required CAPTCHA image verification step.; Choosing a username that is too similar to an existing username (in these cases, an account creator can approve the creation of similar usernames if certain criteria are met).
In most situations, you'll be able to easily fix or resolve the issue that's preventing you from creating an account. This wizard will provide you with common troubleshooting steps and solutions to help resolve your particular issue.
AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
Don't worry! In most cases, you do not need to use the request an account process (ACC) to have an account created for you! This wizard will help you determine if this process is the best solution in your situation.
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Problem with your username - your username was unsuitable and has been blocked; you need to choose another before continuing. Unintended triggering of anti-vandalism systems (known as "collateral damage") - your IP address unfortunately happens to match an IP address used by a blocked account. Ask for further information and/or request unblocking.