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In addition to airline reservations, the Galileo CRS is also used to book train travel, cruises, car rental, and hotel rooms. The system was originally known as Apollo, launched in 1971 by United Airlines as their in-house booking system. In 1976, UA began installing Apollo terminals in travel agent offices.
An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary. When an itinerary is entered into the reservation system it is commonly known as a passenger name record (PNR). An itinerary may be entered into the system by a ...
0 Segment (flight) information, including number of seats booked, status code (for example HK1 - confirmed for one passenger) and fare class; 1 Related PNR record ids. 2 PNR owner identification (airline, CRS user name and role) 3 Other airline Other Service Information (OSI) or Special Service Request (SSR) items; 4 Host airline OSI or SSR items
A team was set up consisting of IBM engineers led by John Siegfried and a large number of American Airlines' staff led by Malcolm Perry, taken from booking, reservations, and ticket sales, calling the effort the Semi-Automated Business Research Environment, or SABRE. [citation needed] A formal development arrangement was signed in 1957.
United Airlines and Trans World Airlines followed in 1971 with the Apollo Reservation System and Programmed Airline Reservation System (PARS), respectively. Soon, travel agents began pushing for a system that could automate their side of the process by accessing the various ARSes directly to make reservations.
FARO – Beginning May 24, United will be the first and only airline to directly connect the United States and Faro, Portugal, with its new service from New York/Newark, announced the airline on ...
A mirror image of the passenger name record (PNR) in the airline reservations system is maintained in the GDS system. If a passenger books an itinerary containing air segments of multiple airlines through a travel agency, the passenger name record in the GDS system would hold information on their entire itinerary, while each airline they fly on would only have a portion of the itinerary that ...
American Airlines and Teleregister Company developed a number of automated airline booking systems known as Reservisor. it first version was an electromechanical version of the flight boards introduced for the "sell and report" system that was installed in American's Boston reservation office in February 1946.