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Alongside mobile telephone services, the company also provided fixed line services and home broadband. O2 purchased Be Un Limited, an internet service provider in the UK, for £50 million in June 2006. [49] O2 retained the Be brand, and launched a separate O2-branded broadband service on 15 October 2007, using the Be network.
After demerging from BT in 2001, the European Genie business became the basis of a central products and services division called 'Products O2' and the Genie Mobile business was rebranded to 'O2 Online' which continues in the UK as a mobile communications service provider tied to the O2 UK network.
Giffgaff does not operate customer service phone helplines. Non-account-specific problems are raised via an online community system and are answered by other Giffgaff members in exchange for "payback points" (a virtual currency).
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