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In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
When a reservation is confirmed, the airline keeps a record of the booking in its computer reservations system. Customers can print out or may be provided with a copy of a e-ticket itinerary receipt which contains the record locator or reservation number and the e-ticket number. It is possible to print multiple copies of an e-ticket itinerary ...
0 Segment (flight) information, including number of seats booked, status code (for example HK1 - confirmed for one passenger) and fare class; 1 Related PNR record ids. 2 PNR owner identification (airline, CRS user name and role) 3 Other airline Other Service Information (OSI) or Special Service Request (SSR) items; 4 Host airline OSI or SSR items
A mirror image of the passenger name record (PNR) in the airline reservations system is maintained in the GDS system. If a passenger books an itinerary containing air segments of multiple airlines through a travel agency, the passenger name record in the GDS system would hold information on their entire itinerary, while each airline they fly on would only have a portion of the itinerary that ...
Before a flight departs, the so-called passenger name list (PNL) is handed over to the departure control system that is used to check-in passengers and baggage. Reservation data such as the number of booked passengers and special service requests is also transferred to flight operations systems, crew management and catering systems.
A typical reconfirmation rule is: for each flight (or more precisely, a "leg" [1]) within the trip, the traveller must explicitly re-notify ("reconfirm") to the airline, [3] by telephone or at the airlines' counter, [4] that the traveller still intends to take the reserved flight. The call must be done within a determined range of time in ...
Airline reservations systems may be integrated into a larger passenger service system, which also includes an airline inventory system and a departure control system. The current centralised reservation systems are vulnerable to network-wide system disruptions. [2] [3] [4] [5]
Marriott International's headquarters in Bethesda, Maryland. Marriott International is the largest hotel company in the world by the number of available rooms. It has 36 brands with 8,785 properties containing 1,597,380 rooms in 141 countries and territories. [1]