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  2. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  3. OTRS - Wikipedia

    en.wikipedia.org/wiki/OTRS

    OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...

  4. Wikipedia:Contact us - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Contact_us

    If you have questions about the concept of Wikipedia rather than a specific problem, the About Wikipedia page may help. If you want to ask other users for help with editing or using Wikipedia, stop by the Teahouse , Wikipedia's live help channel , or the help desk to ask someone for assistance.

  5. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    An individual RT ticket in Request Tracker 5. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. Among other things, RT offers custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles.

  6. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  7. Wikipedia:Help desk/How to ask - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Help_desk/How_to_ask

    That helps the Help desk volunteers to focus on the unanswered questions. It's polite to thank the volunteers for giving you free help. If you are especially impressed by a volunteer's answer, you might place a "barnstar" on their user talk page. This type of acknowledgement is an important motivator on Wikipedia, since users do not use money ...

  8. AOL Mail for Verizon Customers - AOL Help

    help.aol.com/products/aol-mail-verizon

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. AOL Mail for Verizon Customers AOL Mail welcomes Verizon customers to our safe and delightful email experience!

  9. Wikipedia:Volunteer Response Team - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Volunteer...

    Incoming email requests in Wikimedia's VRTS system are known as "tickets" and are identified by a "ticket number". Emails are categorized on arrival by language and type of content to allow for improved service. Team members are given access to designated categories of email (known as "queues") at the determination of the VRTS administrators ...

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    related to: help desk ticket request letter free sample form pdf printable