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Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.
Zappos has a customer base of over 24 million people. In January 2012, Zappos suffered a data security breach that gave hackers personal information of their customers. . While the security breach exposed names, addresses, and phone numbers of Zappos customers, it did not expose the customers' credit card informa
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Two months later, Hsieh joined Zappos as the CEO, starting with $1.6 million of total sales in 2000. [11] By 2009, revenues reached $1 billion. [24] [25] Without a precedent to guide him, Hsieh learned how to make customers feel comfortable shopping for shoes online. Zappos offered free shipping and free returns, sometimes of several pairs.
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The retailer's Zappos at Work B2B platform has over 50 corporate clients including Delta Airlines and Amazon. Zappos Is Changing the Way Workers from Delta, Amazon & Other Fortune 500 Companies ...
Tony Hsieh became well-known for leading Zappos, even publishing a bestseller about entrepreneurship. But this attention was built around, and kept the focus on, Zappos’s unique work culture and ...
Later, before joining Zappos, Lin was the VP of Finance and Business Development of Tellme Networks (MSFT). With Tony Hsieh he also co-founded Venture Frogs, an incubator and investment firm. [9] Venture Frogs invested in a variety of tech and Internet startups, including Ask Jeeves, OpenTable, Tellme Networks, and Zappos. [10]