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It was founded as WebEx in 1995 and acquired by Cisco Systems in May 2007. Its headquarters are in San Jose, California. [2] Its software products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices. [3] All Webex products are part of the Cisco Systems collaboration portfolio. [4]
Genesys Multicloud CX, formerly Genesys Engage and PureEngage, Genesys' multicloud call center software available on all three major public cloud platforms – AWS, Azure and Google Cloud, deployed either in a public or private cloud setting. [26] [27] Genesys Cloud CX, formerly PureCloud, microservices-based software built on Amazon Web ...
Cisco Paging Server (InformaCast) - Paging/bell/mass notification system for CUCM. Originally developed by Singlewire Software, sold as a Cisco product. [22] Cisco Unified Communications Manager Express (CUCME) - a small scale/single server contact center solution; Cisco Unified Operations Manager (CUOM)— a NMS for voice.
Webex CPaaS Solutions (previously IMImobile) was acquired by Cisco Systems in February 2021. [1] The company provides cloud communications software and services that manage business-critical customer interactions at scale.
Webline was sold to Cisco Systems in 1999 for $325 million and integrated into Cisco's software / call center strategy. At the time of its acquisition, the company employed 120 people. [ 1 ]
Interactive Intelligence headquarters in Indianapolis, Indiana. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.
BroadSoft, Inc. is a communication software and service provider that was acquired by Cisco Systems in 2018. [2] BroadSoft was founded in 1998 and completed its initial public offering in 2010, and was headquartered in Maryland. [3] It partners with carriers and large service providers in several countries.
Cisco Systems, Inc. (using the trademark Cisco) is an American multinational digital communications technology conglomerate corporation headquartered in San Jose, California. Cisco develops, manufactures, and sells networking hardware, software, telecommunications equipment and other high-technology services and products. [4]
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related to: cisco call center software