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Human resource management (HRM) is the strategic and coherent approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage.
Jonan was born on 21 June 1963 in Singapore. He grew up in Surabaya, graduating from St. Louis 1 Catholic High School in the city. He later graduated with a Bachelor's degree in Accounting from Airlangga University's School of Business and Economics in 1985.