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  2. Goal setting - Wikipedia

    en.wikipedia.org/wiki/Goal_setting

    Goal setting involves the development of an action plan designed in order to motivate and guide a person or group toward a goal. [1] Goals are more deliberate than desires and momentary intentions. Therefore, setting goals means that a person has committed thought, emotion, and behavior towards attaining the goal.

  3. Management by objectives - Wikipedia

    en.wikipedia.org/wiki/Management_by_objectives

    Management by objectives at its core is the process of employers/supervisors attempting to manage their subordinates by introducing a set of specific goals that both the employee and the company strive to achieve in the near future, and working to meet those goals accordingly. [1] Five steps: Review organizational goal; Set worker objective

  4. Agreements on objectives - Wikipedia

    en.wikipedia.org/wiki/Agreements_on_objectives

    Clearly defined goals have to be formulated and agreed. The whole goal setting process requires that the employees understand the objectives and accept them. In general, for reasons of clarity and feasibility, no more than six goals are agreed. Often three to five business-related field goals are connected to a personal development goal (soft ...

  5. SMART criteria - Wikipedia

    en.wikipedia.org/wiki/SMART_criteria

    S.M.A.R.T. (or SMART) is an acronym used as a mnemonic device to establish criteria for effective goal-setting and objective development. This framework is commonly applied in various fields, including project management, employee performance management, and personal development.

  6. Project management - Wikipedia

    en.wikipedia.org/wiki/Project_management

    Project management is the process of supervising the work of a team to achieve all project goals within the given constraints. [1] This information is usually described in project documentation, created at the beginning of the development process. The primary constraints are scope, time and budget. [2]

  7. Planning - Wikipedia

    en.wikipedia.org/wiki/Planning

    To meet the goals, managers may develop plans such as a business plan or a marketing plan. Planning always has a purpose. Planning always has a purpose. The purpose may involve the achievement of certain goals or targets: efficient use of resources, reducing risk, expanding the organization and its assets, etc.

  8. 81 Times Customer Support Chats Were Completely Useless - AOL

    www.aol.com/lifestyle/81-times-customer-support...

    Image credits: coal_slaw_yum Needless to say, chatbots can either help your company or cause your customers an endless amount of frustration. They're not immune from going rogue either.

  9. Objectives and key results - Wikipedia

    en.wikipedia.org/wiki/Objectives_and_key_results

    Objectives and key results (OKR, alternatively OKRs) is a goal-setting framework used by individuals, teams, and organizations to define measurable goals and track their outcomes. The development of OKR is generally attributed to Andrew Grove who introduced the approach to Intel in the 1970s [ 1 ] and documented the framework in his 1983 book ...

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