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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
AOL is committed to protecting the privacy and security of our members. To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated.
By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you.
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Click on the video below to see the steps for Mail for Mac. The video will open in a new tab. In Mail on Mac, click Mail and then choose Settings from the menu.; Select your AOL Mail account from the account list.
The current version of Mail utilizes SMTP for message sending, POP3, Exchange and IMAP for message retrieval and S/MIME for end-to-end message encryption. [2] [3] It is also preconfigured to work with popular email providers, such as Yahoo! Mail, AOL Mail, Gmail, Outlook and iCloud (formerly MobileMe) and it supports Exchange.