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Schedule an appointment to start, stop, or transfer service the week before you move. Schedule Appointment. Get predictable, even bills. All year round. Enroll in a budget plan to spread your projected annual energy costs into more predictable monthly payments. Balance your bills.
Take the guesswork out of monthly bills. Enroll in the Budget Plan. Pay your bill, report gas emergencies, and find useful energy saving and safety tips.
Pay your bill, report gas emergencies, and find useful energy saving and safety tips.
We make it easy to pay your bill online or otherwise. Pay by bank account (optionally on an automated basis), credit/debit card, phone, mail and at designated locations.
With My Account, you will be able to easily access all your account information – from any electronic device, at any time! You can review your account information, billing status, analyze your energy use, sign up for programs, and report service issues, including outages.
Find the answers to common questions here. Account Login Required. Get instant support with our Digital Assistant 24/7. Live Chat is available Tuesday-Friday, 12:00pm-5:00pm. Follow us for customer service, news, and updates on Facebook or Twitter.
24 hours a day, every day. Gas emergencies: 1-800-233-5325 911. Outages: Report online 1-800-465-1212.
National Grid offers many easy ways to pay your energy bills, including at no-fee cash locations near your home. Other Ways to Pay. Pay by mail, over the phone, or receive and pay your bill online through paperless billing and automatic payments.
On April 28, 2023, KeySpan Gas East Corporation d/b/a National Grid filed a request for new gas rates with the New York State Public Service Commission (PSC) commencing April 1, 2024.
Register for online access to your account and use our portal to view your bill, set up automatic payments, receive a personalized Energy Savings Plan, and more. Registration is quick and easy! Register for Online Access. Still having trouble logging in?