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To its customers, a service bureau offers a combination of expertise in technology, process and business-domains. The bureau business model depends on the ability to productize services and deploy them in volume to a large customer base. In the modern context, technology often becomes a key enabler to achieving this scale.
In the case of a MICR line that is illegible or torn, the check can still be processed without the check digit. Typically, a repair strip or sleeve is attached to the check, then a new MICR line is imprinted. Either 021200025 or 0212-0002 (with a hyphen, but no check digit) may be printed, and both are 9 digits.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.