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SharePoint Designer is a semi-deprecated product that provided 'advanced editing' capabilities for HTML/ASPX pages, but remains the primary method of editing SharePoint workflows. A significant subset of HTML editing features were removed in Designer 2013, and the product is expected to be deprecated in 2016–7.
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
System Creator License Implementation language(s) Back end Launch date Latest stable release Latest release date Apache Bloodhound: Apache Software Foundation: Apache License: Python: MySQL, PostgreSQL, SQLite: 2012 [1] 0.8 [2] 2013-08-23; 12 years ago Apache Allura: Apache Software Foundation: Apache License 2.0: Python: MongoDB: 2022 [3] 1.17 ...
Spiceworks IT Software Proprietary; free for use Ruby: sqlite: 2006 Supportworks: Hornbill Systems Proprietary Visual C++ and PHP: Microsoft SQL Server, MySQL, Oracle, Sybase: 1994 SysAid: SysAid Technologies Proprietary Java, C#: MySQL, Derby, Oracle, Microsoft SQL Server: 2002 Tracker: Automation Centre Proprietary Groupware, requires Lotus ...
Next Generation e-Ticketing (NGeT): The Internet-based E-ticketing reservation system, developed for IRCTC, that connects at the back-end to PRS. [7] Computerization of Indian Railways' Unreserved Ticketing System: Unreserved ticketing is a major component of IR's ticket volume, and an important source of revenue.
SharePoint Workspace 2010, released July 15, 2010. [11] Microsoft claims the name change is a natural progression, since Groove is to SharePoint what Outlook is to Exchange. Microsoft asserts that features have been added to make it easier to deploy and manage, and claims that SharePoint Workspace will make it easier to access SharePoint ...
Tessitura is a software package for nonprofit arts and culture organizations, marketed as "arts enterprise software." Tessitura was initially developed by the Metropolitan Opera for its internal use, and integrates ticketing, fundraising, and customer relationship management functions.