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DCF Headquarters. 2415 North Monroe Street Suite 400 Tallahassee, FL 32303-4190. Phone: (850) 487-1111 Fax: (850) 922-2993
Find benefits and services in the state of Florida for children, families, seniors and people with disabilities.
Please write down your application or renewal number, and try logging in again. If the error still exists, contact the Customer Call Center at (850) 300-4323 or find a local office near you to get help and share this code with them: UI-1732231246000.
If you are experiencing a mental health emergency, please contact your local mental health agency, call 9-1-1, or call the suicide prevention hotline at 1-800-273-8255. Under Florida law, e-mail addresses are public records.
The Department of Children and Families Public Benefits and Assistance help promote strong and economically self-sufficient communities by determining eligibility for food, cash, and medical assistance for individuals and families in Florida.
Please contact the Hotline's toll-free reporting number if you believe a child or vulnerable adult is at imminent risk of harm. Gather all of your information in advance and select one of the web reporting options.
Contact Us . Need support? Technical issue using this website? Customer Call Center; 850-300-4323 M-F: 8am to 5pm; Florida Relay 711 or TTY 1-800-955-8771; We want to hear from you! Have any comments about the site? Share your feedback
Hope Florida - A Pathway to Prosperity: Uniting communities through ‘Hope Navigators’ to guide Floridians on an individualized path to prosperity, economic self-sufficiency and hope.
If you no longer have your EBT card or your card has expired, please contact EBT customer service at 1-888-356-3281 for a replacement. If you are reapplying and it has been more than 24 months since you received food or cash assistance, a new EBT card will automatically be mailed to you.
The Florida Abuse Hotline accepts reports 24 hours a day and 7 days a week of known or suspected child abuse, neglect, or abandonment and reports of known or suspected abuse, neglect, or exploitation of a vulnerable adult.