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Customer retention is an outcome that is the result of several different antecedents as described below. Customer satisfaction: Research shows that customer satisfaction is a direct driver of customer retention in a wide variety of industries. Despite the claims made by some one-off studies, the bulk of the evidence is unambiguously clear ...
Zero Defects is a management tool aimed at the reduction of defects through prevention. It is directed at motivating people to prevent mistakes by developing a constant, conscious desire to do their job right the first time."
Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]
PowerPoint for the web is a free lightweight version of Microsoft PowerPoint available as part of Office on the web, which also includes web versions of Microsoft Excel and Microsoft Word. PowerPoint for the web does not support inserting or editing charts, equations, or audio or video stored on your PC, but they are all displayed in the ...
Office Lens is an image scanner optimized for mobile devices. It captures the document (e.g. business card, paper, whiteboard) via the camera and then straightens the document portion of the image. The result can be exported to Word, OneNote, PowerPoint or Outlook, or saved in OneDrive, sent via Mail or placed in Photo Library.
There is free software on the market capable of recognizing text generated by generative artificial intelligence (such as GPTZero), as well as images, audio or video coming from it. [99] Potential mitigation strategies for detecting generative AI content include digital watermarking , content authentication , information retrieval , and machine ...
Free technical support is traditionally provided through online Usenet newsgroups, and CompuServe in the past, monitored by Microsoft employees; there can be several newsgroups for a single product. Helpful people can be elected by peers or Microsoft employees for Microsoft Most Valuable Professional (MVP) status, which entitles them to a sort ...
A Soviet Lavochkin La-7 fighter aircraft, that crash-landed in Sweden after being flown there by a defecting pilot, May 1949. In politics, a defector is a person who gives up allegiance to one state in exchange for allegiance to another, changing sides in a way which is considered illegitimate by the first state. [1]