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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  3. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

  4. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  5. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder

  7. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...

  8. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you recently changed your AOL password, you'll need to update it in the email client you use. Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password.