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2. Clear your browser's cache on AOL Desktop Gold

   help.aol.com/.../using-the-web-in-aol-desktop-gold

   Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive. 1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7.

3. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being ...

4. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance.

5. Temporary Internet Files - Wikipedia

   en.wikipedia.org/wiki/Temporary_Internet_Files

   Temporary Internet Files is a folder on Microsoft Windows which serves as the browser cache for Internet Explorer to cache pages and other multimedia content, such as video and audio files, from websites visited by the user. This allows such websites to load more quickly the next time they are visited.

6. Clear cookies on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-on-a-web-browser

   • Clear your browser's cookies in Edge • Clear your browser's cookies in Safari • Clear your browser's cookies in Firefox • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft. For secure browsing, we recommend you download a supported browser.

7. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.