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  2. Social selling - Wikipedia

    en.wikipedia.org/wiki/Social_selling

    The Salesforce example looked at senior sales managers and their strategic approach to selling. If a sales director understands that he wins business when there is a significant change, such as a sudden expansion or contraction, he will do everything in order to monitor companies in this position. [27] Social selling can be used in this scenario.

  3. Sales effectiveness - Wikipedia

    en.wikipedia.org/wiki/Sales_Effectiveness

    The purpose of sales force effectiveness is to increase company revenues through increased customer acquisition, product/service sales, and up-selling/cross-selling additional products and services. The purpose of sales force effectiveness metrics is "to measure the performance of a sales force and of individual salespeople."

  4. Lead generation - Wikipedia

    en.wikipedia.org/wiki/Lead_generation

    Direct marketing – Model of communicating discounts and other sales offers; Direct selling – Business model; Lead management – Methodologies, systems, and practices designed to generate new potential business clientele; Personal selling – When a sales representative meets with a potential client for the purpose of transacting a sale

  5. CEB Inc. - Wikipedia

    en.wikipedia.org/wiki/CEB_Inc.

    CEB, formerly Corporate Executive Board, now a part of Gartner, was a company providing best practice research, benchmarks, and decision support tools to business leaders in HR, Finance, IT, Marketing, Sales, Customer Service, Strategy, R&D, Procurement, Legal, and Compliance functions globally. [3]

  6. Email marketing - Wikipedia

    en.wikipedia.org/wiki/Email_marketing

    In addition to satisfying legal requirements, email service providers (ESPs) began to help customers establish and manage their own email marketing campaigns. The service providers supply email templates and general best practices, as well as methods for handling subscriptions and cancellations automatically.

  7. Objectives and key results - Wikipedia

    en.wikipedia.org/wiki/Objectives_and_key_results

    Andrew Grove popularised the concept of OKR during his tenure at Intel in the 1970s. [5] He later documented OKR in his 1983 book High Output Management. [6]In 1975, John Doerr, at the time a salesperson working for Intel, attended a course within Intel taught by Grove where he was introduced to the theory of OKRs, then called "iMBOs" ("Intel Management by Objectives").

  8. Sales process engineering - Wikipedia

    en.wikipedia.org/wiki/Sales_process_engineering

    His book TQM for Sales and Marketing Management [3] was the first attempt to explain the theory of TQM in a sales and marketing context. Todd Youngblood, another ex-IBMer, in his book The Dolphin and the Cow (2004) [ 4 ] emphasized "three core principles": continuous improvement of the sales process, metrics to quantitatively judge the rate and ...

  9. Sales operations - Wikipedia

    en.wikipedia.org/wiki/Sales_operations

    They represent the needs of sales in meetings and cross-functional projects. More and more companies are forming sales operations departments within their organizations and, per the sales operations excellence center, sales operations is an established process and considered to be vital contributor to business operations and accounting functions.